• Rebel Talent: Why It Pays to Break the Rules at Work & in Life
    Rebel Talent: Why It Pays to Break the Rules at Work & in Life
    ISBN: 9781509860630
    Title: Rebel Talent: Why It Pays to Break the Rules at Work & in Life

    The world's best chef.

    An airline captain who brought his flight to safety in a daring water landing.

    A magician known for his sensational escape acts.

    A computer scientist who founded a world-renowned animation studio.

    What do all of these people have in common? They love their jobs, they break the rules, and the world is better off for it. They are rebels.

    From an early age, we are taught to be rule followers, and the pressure to fit in only increases as we age. But conformity comes at a steep price for our careers and personal lives. When we mindlessly accept rules and norms rather than questioning and constructively rebelling against them, we ultimately end up stuck and unfulfilled. As leaders, we are less effective and respected. As employees, we are more likely to be overlooked for top assignments and promotions. As partners and friends, we are checked out and unhappy.

    Francesca Gino has been studying rebels in life and in the workplace for more than 15 years. She has discovered that rebels--those who practice "positive deviance" at work-- are harder to manage, but they are good for the bottom line: their passion, drive, curiosity, and creativity raise the entire organization to a new level. And she has found that at home, rebels are more engaged partners, parents, and friends.

    Packed with strategies for embracing rebellion at work and in life, and illuminating case studies ranging from the world of fine dining to fast food chains to corporations such as Google and Pixar, Rebel Talent encourages all of us to rebel against what's comfortable, so that we can thrive.

    Format: Paperback
    Price: $25.00
  • Red Teaming: Transform Your Business by Thinking Like the Enemy
    Red Teaming: Transform Your Business by Thinking Like the Enemy
    ISBN: 9780349410418
    Title: Red Teaming: Transform Your Business by Thinking Like the Enemy

    In 2007, Steve Ballmer, the CEO of Microsoft, declared: "There's no chance that the iPhone is going to get any significant market share." The year after, the CEO of Blockbuster told press that "Neither RedBox nor Netflix are even on the radar screen in terms of competition". Well, hindsight is always 20/20. But what if there was a way to make foresight just as sharp?

    Arguably, neither of these companies would have been blindsided if they had had red teams. The ingenious and counterintuitive practice of red teaming has its origins in the military, and involves creating a group of devil's advocates to think like the enemy, challenge existing assumptions within an organisation and find holes in its strategy. It's a powerful cure for groupthink, tunnel vision and failures of imagination - ailments that have transformed many once-great corporations into the walking dead of the business world.

    RED TEAMING is the first major book to look at the business applications of red teams. It will provide readers with a guide to the core techniques of red teaming as well as its history and fascinating real-world examples. It will teach businesses how to challenge the conventions of their industry like an innovative disruptor would, and spot threats while there is still time to respond to them - creating a culture in which challenges are not only tolerated, but valued.

    Format: Trade paperback
    Price: $38.00
  • Reinventing Organizations
    Reinventing Organizations
    ISBN: 9782960133509
    Title: Reinventing Organizations

    The way we manage organizations seems increasingly out of date. Survey after survey shows that a majority of employees feel disengaged from their companies. The epidemic of organizational disillusionment goes way beyond Corporate America-teachers, doctors, and nurses are leaving their professions in record numbers because the way we run schools and hospitals kills their vocation. Government agencies and nonprofits have a noble purpose, but working for these entities often feels soulless and lifeless just the same. All these organizations suffer from power games played at the top and powerlessness at lower levels, from infighting and bureaucracy, from endless meetings and a seemingly never-ending succession of change and cost-cutting programs. Deep inside, we long for soulful workplaces, for authenticity, community, passion, and purpose. The solution, according to many progressive scholars, lies with more enlightened management. But reality shows that this is not enough. In most cases, the system beats the individual-when managers or leaders go through an inner transformation, they end up leaving their organizations because they no longer feel like putting up with a place that is inhospitable to the deeper longings of their soul. We need more enlightened leaders, but we need something more: enlightened organizational structures and practices. But is there even such a thing? Can we conceive of enlightened organizations? In this groundbreaking book, the author shows that every time humanity has shifted to a new stage of consciousness in the past, it has invented a whole new way to structure and run organizations, each time bringing extraordinary breakthroughs in collaboration. A new shift in consciousness is currently underway. Could it help us invent a radically more soulful and purposeful way to run our businesses and nonprofits, schools and hospitals? The pioneering organizations researched for this book have already "cracked the code." Their founders have fundamentally questioned every aspect of management and have come up with entirely new organizational methods. Even though they operate in very different industries and geographies and did not know of each other's experiments, the structures and practices they have developed are remarkably similar. It's hard not to get excited about this finding: a new organizational model seems to be emerging, and it promises a soulful revolution in the workplace. "Reinventing Organizations" describes in practical detail how organizations large and small can operate in this new paradigm. Leaders, founders, coaches, and consultants will find this work a joyful handbook, full of insights, examples, and inspiring stories.

    Format: Trade paperback
    Price: $57.00
  • Richest Man in Babylon
    Richest Man in Babylon
    ISBN: 9780451205360
    Title: Richest Man in Babylon

    Countless readers have been helped by the famous Babylonian parables', hailed as the greatest of all inspirational works on the subject of thrift, financial planning and personal wealth. In simple language, these fascinating and informative stories will set readers on a sure path to prosperity and its accompanying joys. Acclaimed as a modern day classic, this celebrated bestseller offers an understanding of - and solution to - common financial problems that will guide readers through a lifetime. This book holds the secrets to acquiring money, and making money earn more money.'

    Format: Paperback
    Price: $26.00
  • Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company
    Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company
    ISBN: 9781787630475
    Title: Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company
    Author: IGER ROBERT

    The CEO of Disney, one of Time's most influential people of 2019, shares the ideas and values he embraced to reinvent one of the most beloved companies in the world and inspire the people who bring the magic to life.

    Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Morale had deteriorated, competition was intense, and technology was changing faster than at any time in the company's history. His vision came down to three clear ideas- Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger-think global-and turn Disney into a stronger brand in international markets.

    Fourteen years later, Disney is the largest, most respected media company in the world, counting Pixar, Marvel, Lucasfilm and 21st Century Fox among its properties. Its value is nearly five times what it was when Iger took over, and he is recognized as one of the most innovative and successful CEOs of our era.

    In The Ride of a Lifetime, Robert Iger shares the lessons he's learned while running Disney and leading its 200,000 employees, and he explores the principles that are necessary for true leadership, including-

    Optimism. Even in the face of difficulty, an optimistic leader will find the path toward the best possible outcome and focus on that, rather than give in to pessimism and blaming.
    Courage. Leaders have to be willing to take risks and place big bets. Fear of failure destroys creativity.
    Decisiveness. All decisions, no matter how difficult, can be made on a timely basis. Indecisiveness is both wasteful and destructive to morale.
    Fairness. Treat people decently, with empathy, and be accessible to them.

    This book is about the relentless curiosity that has driven Iger for forty-five years, since the day he started as the lowliest studio grunt at ABC. It's also about thoughtfulness and respect, and a decency-over-dollars approach that has become the bedrock of every project and partnership Iger pursues, from a deep friendship with Steve Jobs in his final years to an abiding love of the Star Wars mythology.

    "The ideas in this book strike me as universal" Iger writes. "Not just to the aspiring CEOs of the world, but to anyone wanting to feel less fearful, more confidently themselves, as they navigate their professional and even personal lives."

    Format: Trade paperback
    Price: $40.00
  • Sales 101 From Finding Leads & Closing Techniques to Retaining Customers & Growing Your Business, an Essential Primer on How to Sell
    Sales 101 From Finding Leads & Closing Techniques to Retaining Customers & Growing Your Business, an Essential Primer on How to Sell
    ISBN: 9781507211038
    Title: Sales 101 From Finding Leads & Closing Techniques to Retaining Customers & Growing Your Business, an Essential Primer on How to Sell

    Learn the ins and outs of sales techniques with this comprehensive and accessible guide that is the crash course in how to sell anything.Sometimes, it seems like learning a new skill is impossible. But whether you are interested in pursuing a full-times sales career, want to make extra money with sales as a side hustle, or are just looking to turn your hobby into a business, everyone can benefit from knowing how to sell. With Sales 101 you can start selling now. This clear and comprehensive guide is perfect for those who are just starting out in the sales field. Presented with a casual and an easy-to-understand tone, it gives you the information and training you need to get started. Sales 101 teaches the basic sales philosophies and tactics that have been successful for centuries, along with newer, more up-to-date information about using the internet and social media to find leads and increase your customer base. Whether you need guidance in making a presentation or closing a deal to handling rejection or managing your time, Sales 101 shares the best advice and solutions to prepare you for a career in the sales field.

    Format: Hardback
    Price: $29.00
  • Scrum: The Art of Doing Twice the Work in Half the Time
    Scrum: The Art of Doing Twice the Work in Half the Time
    ISBN: 9781847941107
    Title: Scrum: The Art of Doing Twice the Work in Half the Time

    The definitive account of the Scrum methodology from its co-creator and the CEO of Scrum, Inc., Jeff Sutherland.

    Scrum is the revolutionary approach to project management and team building that has helped to transform everything from software companies to the US military to healthcare in major American hospitals. In this major new book its originator, Jeff Sutherland, explains precisely and step by step how it operates âe" and how it can be made to work for anyone, anywhere. Take the FBI attempt to digitize its records, for example. As with so many software projects the first attempt failed, having taken four years and cost over $400 million.Then the FBI turned to Scrum, and just over a year later unveiled a functioning system that cost less than a tenth of the first project and employed a tenth of the staff. And it's not just grand projects that Scrum can help with.

    Every organisation, whatever its size, constantly has to come to grips with delivering a product or service on time and on budget. Scrum shows you how. It explains how to define precisely what it is that you are seeking to achieve, how to set up the team to achieve it, and how to monitor progress until the project is successfully completed. Filled with practical examples drawn from all types and organisation it will make you rethink the fundamentals of successful management âe" and show you how to get things done however everyday or ambitious, however small or large your organisation.

    Format: Paperback
    Price: $28.00
  • Search Inside Yourself: The Secret to Unbreakable Concentration, Complete Relaxation & Effortless Self-control
    Search Inside Yourself: The Secret to Unbreakable Concentration, Complete Relaxation & Effortless Self-control
    ISBN: 9780007467167
    Title: Search Inside Yourself: The Secret to Unbreakable Concentration, Complete Relaxation & Effortless Self-control
    Author: TAN CHADE-MENG

    Can you imagine what it's like to be able to completely clear your mind and experience a deep sense of calm whenever you want?

    What about the power to switch into a state of intense concentration, but at the same time be completely relaxed?

    Or even to feel the beginnings of an unwanted emotion, like anger, but be able to choose whether to let it take hold of you, or simply make it dissolve and disappear?

    One Google engineer managed to do just that. Chade-Meng Tan discovered a way of explaining these secrets in a way that busy, stressed-out people could instantly understand. So many fellow Google employees told him that it had changed their life that he stopped engineering to share it with the world.

    The course that he still runs at Google is in this book, and it's designed in a practical way that anyone can apply to any area of their work or family life. Meng won't ask you to hug a tree or 'find your centre'. He'll use brain scans, modern science and plenty of humour to show you how a miraculous technique called mindfulness can, in just 100 minutes, begin to change your life.

    Format: Paperback
    Price: $23.00
  • Secret Barrister: Stories of the Law & How It's Broken
    Secret Barrister: Stories of the Law & How It's Broken
    ISBN: 9781509841141
    Title: Secret Barrister: Stories of the Law & How It's Broken
    Author: ANON

    "I'm a barrister, a job which requires the skills of a social worker, relationship counsellor, arm-twister, hostage negotiator, named driver, bus fare-provider, accountant, suicide watchman, coffee-supplier, surrogate parent and, on one memorable occasion, whatever the official term is for someone tasked with breaking the news to a prisoner that his girlfriend has been diagnosed with gonorrhoea."

    Welcome to the world of the Secret Barrister. These are the stories of life inside the courtroom. They are sometimes funny, often moving, and ultimately life-changing. How can you defend a child-abuser you suspect to be guilty? What do you say to someone sentenced to 10 years who you believe to be innocent? What is the law and why do we need it? And why do they wear those stupid wigs? From the criminals to the lawyers, the victims, witnesses, and officers of the law, here is the best and worst of humanity, all struggling within a broken system which would never be off the front pages if the public knew what it was really like. Both a searing first-hand account of the human cost of the criminal justice system, and a guide to how we got into this mess, The Secret Barrister wants to show you what it's really like and why it really matters.

    Format: Paperback
    Price: $20.00
  • Self-Awareness (HBR Emotional Intelligence Series)
    Self-Awareness (HBR Emotional Intelligence Series)
    ISBN: 9781633696617
    Title: Self-Awareness (HBR Emotional Intelligence Series)

    Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve true self-awareness with the usual quarterly feedback and self-reflection alone.

    This book will teach you how to understand your thoughts and emotions, how to persuade your colleagues to share what they really think of you, and why self-awareness will spark more productive and rewarding relationships with your employees and bosses.

    This volume includes the work of:

    • Daniel Goleman
    • Robert Steven Kaplan
    • Susan David


    The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

    Format: Paperback
    Price: $30.00
  • Service Habits: Small Steps to Strengthen the Relationships with People You Serve
    Service Habits: Small Steps to Strengthen the Relationships with People You Serve
    ISBN: 9780648662631
    Title: Service Habits: Small Steps to Strengthen the Relationships with People You Serve

    As a service leader, you know how to deliver on great external results. Yet this means you have little time to build relationships with your team - and it's starting to show. Your people have mentally 'checked out', and disengagement is on the rise. How do you get your team to want to work with you? This book uncovers the habits at work that limit your effectiveness as a service leader and those that leverage it. The habits discussed in this book can be shared with you whole team to improve overall performance. In the book, you are asked to soften, slow down, and be gentle when leading people, to be less head and more heart. As a result, you will feel more energised, despite the many distractions of the modern workplace, and able to connect with your team in a meaningful way that increases trust and value in those you serve both internally and externally. It's a practical handbook on human relations in a world that demands service like never before.

    Format: Trade paperback
    Price: $35.00
  • Service Innovation Handbook : Action-oriented Creative Thinking Toolkit for Service Organizations
    Service Innovation Handbook : Action-oriented Creative Thinking Toolkit for Service Organizations
    ISBN: 9789063693534
    Title: Service Innovation Handbook : Action-oriented Creative Thinking Toolkit for Service Organizations
    Author: KIMBELL LUCY

    This is an action-oriented book for managers and entrepreneurs who want new ways to tackle the issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are. This is because these days, even jet engines and cars are bundled into services that create value by bringing people and resources together in different ways. The central argument is that managers and entrepreneurs designing service offerings will benefit from using approaches and methods from design and the arts.

    A very strong, more practical follow-up title to BIS Publishers's successful "This is Service Design Thinking."

    Format: Paperback
    Price: $80.00

  • Service Mindset: 6 Mindsets to Lead a High-Performing Service Team
    Service Mindset: 6 Mindsets to Lead a High-Performing Service Team
    ISBN: 9780648662624
    Title: Service Mindset: 6 Mindsets to Lead a High-Performing Service Team

    If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and procedures and her approach works. Jaquie has studied Australian organisations that provide the best customer service and from this research she has created a system which, if followed, will increase loyalty to your business. You too will be able to create a winning customer service mindset that will be adopted by your frontline service leaders, the people who impact your customer service staff, who impact your customers every day. In SERVICE MINDSET, Jaquie includes interviews with leaders from six of the best Australian businesses, which have a customer service mindset. These organisations may not have as much street cred as Google, Amazon or Facebook, but they lead the way when it comes to building a high performing service culture where customer loyalty is constantly increasing. This book was first published in May 2018 under the title CREATING A CUSTOMER SERVICE MINDSET. It was a great success, with total sales of over 3,000 copies: 1,191 through bookstores (Bookscan, Sept, 2019). SERVICE MINDSET is a re-jacketed, new edition of CREATING A CUSTOMER SERVICE MINDSET. It has a new ISBN and it supersedes CREATING A CUSTOMER SERVICE MINDSET.

    Format: Trade paperback
    Price: $35.00
  • Shoe Dog: A Memoir by the Creator of Nike
    Shoe Dog: A Memoir by the Creator of Nike
    ISBN: 9781471146725
    Title: Shoe Dog: A Memoir by the Creator of Nike
    Author: KNIGHT PHIL

    In this instant and tenacious New York Times bestseller, Nike founder and board chairman Phil Knight "offers a rare and revealing look at the notoriously media-shy man behind the swoosh" (Booklist, starred review), illuminating his company's early days as an intrepid start-up and its evolution into one of the world's most iconic, game-changing, and profitable brands.

    Bill Gates named Shoe Dog one of his five favorite books of 2016 and called it "an amazing tale, a refreshingly honest reminder of what the path to business success really looks like. It's a messy, perilous, and chaotic journey, riddled with mistakes, endless struggles, and sacrifice. Phil Knight opens up in ways few CEOs are willing to do."

    Fresh out of business school, Phil Knight borrowed fifty dollars from his father and launched a company with one simple mission: import high-quality, low-cost running shoes from Japan. Selling the shoes from the trunk of his car in 1963, Knight grossed eight thousand dollars that first year. Today, Nike's annual sales top $30 billion. In this age of start-ups, Knight's Nike is the gold standard, and its swoosh is one of the few icons instantly recognized in every corner of the world.

    But Knight, the man behind the swoosh, has always been a mystery. In Shoe Dog, he tells his story at last. At twenty-four, Knight decides that rather than work for a big corporation, he will create something all his own, new, dynamic, different. He details the many risks he encountered, the crushing setbacks, the ruthless competitors and hostile bankers--as well as his many thrilling triumphs. Above all, he recalls the relationships that formed the heart and soul of Nike, with his former track coach, the irascible and charismatic Bill Bowerman, and with his first employees, a ragtag group of misfits and savants who quickly became a band of swoosh-crazed brothers.

    Together, harnessing the electrifying power of a bold vision and a shared belief in the transformative power of sports, they created a brand--and a culture--that changed everything.

    Format: Paperback
    Price: $27.00

  • Silent Language of Leaders: How Body Language can Help - or Hurt - How You Lead
    Silent Language of Leaders: How Body Language can Help - or Hurt - How You Lead
    ISBN: 9780470876367
    Title: Silent Language of Leaders: How Body Language can Help - or Hurt - How You Lead

    Format: Hardback
    Price: $42.00
  • Spark: The Insight to Growing Brands
    Spark: The Insight to Growing Brands
    ISBN: 9788193355220
    Title: Spark: The Insight to Growing Brands

    If ever there is a book that accelerates the learning curve for those engaged with growing brands, Spark is it. Forget putting theory into practice. Sport puts practice into (massively relevant and actionable) context to achieve the only thing that really matters for your brand-sustained emotional differentiation. Masterfully written, it flicks the switch and then tells you how to enhance the brightness to make brands shine. Don't be left in the dark!

    Format: Hardback
    Price: $47.00
  • Sprint: How To Solve Big Problems & Test New Ideas in Just Five Days
    Sprint: How To Solve Big Problems & Test New Ideas in Just Five Days
    ISBN: 9780593076118
    Title: Sprint: How To Solve Big Problems & Test New Ideas in Just Five Days

    Entrepreneurs and leaders face big questions every day: How should you be focusing your efforts? What will your idea look like in real life? Where do you start? And how do you know when you've got the right solution?

    Now there's a surefire way to answer these important questions: the sprint. Created by three partners at Google Ventures, the sprint is a unique five-day process aimed at helping businesses to deliver the best results in the least time, allowing the business to move on to the next level. Initially tried and tested on everything from Google Search to Chrome to Google X, the sprint is a 'greatest hits' of business strategy, innovation, behaviour science and design thinking - packaged into a battle-tested process that any team can use.

    Sprint is about arming your business with a process to get problems solved by short-circuiting the endless debate cycle, avoiding groupthink and utilising the people, knowledge and tools that every team already has. It's a programme for companies across industry - mobile, e-commerce, healthcare, finance and more. And it's for groups of any size, from small startups to Fortune 100s, from teachers to non-profits - anyone who has a big opportunity, problem, or idea, and who needs to get answers today.

    Format: Trade paperback
    Price: $38.00
  • Start Me Up!: New Branding for Businesses
    Start Me Up!: New Branding for Businesses
    ISBN: 9783899555561
    Title: Start Me Up!: New Branding for Businesses

    Start Me Up! is a comprehensive compendium of innovative corporate design for a new generation. The book follows up on Gestalten's widely successful Introducing: Visual Identities for Small Businesses and showcases projects from various industries with a focus on newly established ventures and niche business initiatives. It proves that success in business heavily depends on the company's ability to promote its individuality and creativity through its corporate image, and that the right set of communications can not only insprire the right investors but also attract the right public.

    Format: Hardback
    Price: $80.00
  • Start With Why: How Great Leaders Inspire Everyone to Take Action
    Start With Why: How Great Leaders Inspire Everyone to Take Action
    ISBN: 9780241958223
    Title: Start With Why: How Great Leaders Inspire Everyone to Take Action
    Author: SINEK SIMON

    The inspiring, life-changing bestseller by the author of LEADERS EAT LAST and TOGETHER IS BETTER.

    In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their colleagues and customers. Since then, millions have been touched by the power of his ideas, including more than 28 million who've watched his TED Talk based on START WITH WHY -- the third most popular TED video of all time.
    Sinek starts with a fundamental question: Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over?
    People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won't truly buy into a product, service, movement, or idea until they understand the WHY behind it.
    START WITH WHY shows that the leaders who've had the greatest influence in the world all think, act, and communicate the same way -- and it's the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.

    Format: Paperback
    Price: $28.00
  • Steve Jobs: Life by Design: Lessons from a Visionary
    Steve Jobs: Life by Design: Lessons from a Visionary
    ISBN: 9781742708836
    Title: Steve Jobs: Life by Design: Lessons from a Visionary
    Author: BEAHM GEORGE

    In 2005 Steve Jobs gave his first and only 'commencement address' - a lecture given to the graduating class at Standford University in the US, an audience of 23,000 students. This lecture was to be the most famous such address and resulted in 26 million viewers once it hit the web. This lecture was an opportunity for Jobs to pause and reflect, to provide a personal and professional summation of his remarkable life. Steve Jobs Life By Design, is based on this lecture, with the author, George Beahm connecting the dots and providing the examples, context and perspective from Jobs' life to expand on each lesson.

    Format: Hardback
    Price: $30.00
  • Stop Talking, Start Influencing: 12 Insights from Brain Science to Make Your Message Stick
    Stop Talking, Start Influencing: 12 Insights from Brain Science to Make Your Message Stick
    ISBN: 9781925335903
    Title: Stop Talking, Start Influencing: 12 Insights from Brain Science to Make Your Message Stick

    Love it or hate it, we are all teachers. Whether walking clients through a new program, guiding an audience through a novel proposition, or helping our children to kick a soccer ball, nearly every day we work to disseminate knowledge and wisdom to others. The problem is that very few of us have ever been taught how to teach

    Drawing on Jared Cooney Horvath's nearly 15 years of experience conducting brain research at prominent universities, teaching students from 10 to 80 years of age, and working closely with organizations and schools across 4 continents, Stop Talking, Start Influencing outlines 12 scientific principles of how people learn. The result is a book that shows readers how to impart their knowledge to others in a manner that sticks with and truly influences them - regardless of the situation or circumstance. For every business leader sick of repeating themselves ad nauseam to colleagues and clients, for every coach tired of endlessly drilling athletes without seeing meaningful improvement, for every entrepreneur who's had enough of pouring their heart into presentations only to see no lasting impact among the audience ... it's time to stop talking and start influencing

    Format: Trade paperback
    Price: $40.00
  • Super Pumped: The Battle for Uber
    Super Pumped: The Battle for Uber
    ISBN: 9780393652246
    Title: Super Pumped: The Battle for Uber
    Author: ISAAC MIKE

    A New York Times technology correspondent presents the dramatic rise and fall of Uber, set against the rapid upheaval in Silicon Valley during the mobile era.&

    In June 2017, Travis Kalanick, the hard-charging CEO of Uber, was ousted in a boardroom coup that capped a brutal year for the transportation giant. Uber had catapulted to the top of the tech world yet for many came to symbolize everything wrong with Silicon Valley. In the tradition of Brad Stone's Everything Store and John Carreyrou's Bad Blood, award-winning investigative reporter Mike Isaac's Super Pumped delivers a gripping account of Uber's rapid rise, its pitched battles with taxi unions and drivers, the company's toxic internal culture and the bare-knuckle tactics it devised to overcome obstacles in its quest for dominance.&

    Based on hundreds of interviews with current and former Uber employees, along with previously unpublished documents, Super Pumped is a pause-resisting story of ambition and deception, obscene wealth and bad behavior that explores how blistering technological and financial innovation culminated in one of the most catastrophic 12-month periods in American corporate history.

    Format: Hardback
    Price: $46.00
  • Switch: How to Change Things When Change Is Hard
    Switch: How to Change Things When Change Is Hard
    ISBN: 9781847940322
    Title: Switch: How to Change Things When Change Is Hard
    Author: HEATH CHIP & DAN

    I want to change my boss's mind, but he won't listen.I want to change the way we operate around here, but there are too many obstacles.I want to make some changes in my life, but I'm scared they might not work out.All too often our desire to improve things is undermined by the scepticism of others and by our own caution and fear. In Switch, best-selling authors Chip and Dan Heath delve deep inside the human psyche to explain why this should be so, but they also argue that once we understand how our minds function, there are practical steps we can take to overcome our inbuilt resistance to change. And the results can be extraordinary.

    Format: Paperback
    Price: $30.00
  • Systems Thinking for Social Change; a Practical Guide to Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results
    Systems Thinking for Social Change; a Practical Guide to Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results
    ISBN: 9781603585804
    Title: Systems Thinking for Social Change; a Practical Guide to Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results

    Donors, leaders of nonprofits, and public policy makers usually have the best of intentions to serve society and improve social conditions. But often their solutions fall far short of what they want to accomplish and what is truly needed. Moreover, the answers they propose and fund often produce the opposite of what they want over time. We end up with temporary shelters that increase homelessness, drug busts that increase drug-related crime, or food aid that increases starvation.

    How do these unintended consequences come about and how can we avoid them? By applying conventional thinking to complex social problems, we often perpetuate the very problems we try so hard to solve, but it is possible to think differently, and get different results.

    Systems Thinking for Social Change enables readers to contribute more effectively to society by helping them understand what systems thinking is and why it is so important in their work. It also gives concrete guidance on how to incorporate systems thinking in problem solving, decision making, and strategic planning without becoming a technical expert.

    Systems thinking leader David Stroh walks readers through techniques he has used to help people improve their efforts to end homelessness, improve public health, strengthen education, design a system for early childhood development, protect child welfare, develop rural economies, facilitate the reentry of formerly incarcerated people into society, resolve identity-based conflicts, and more.

    The result is a highly readable, effective guide to understanding systems and using that knowledge to get the results you want.


    Format: Paperback
    Price: $50.00
  • Systems Thinking: Managing Chaos & Complexity - a Platform for Designing Business Architecture
    Systems Thinking: Managing Chaos & Complexity - a Platform for Designing Business Architecture
    ISBN: 9780123859150
    Title: Systems Thinking: Managing Chaos & Complexity - a Platform for Designing Business Architecture

    Systems Thinking, Third Edition combines systems theory and interactive design to provide an operational methodology for defining problems and designing solutions in an environment increasingly characterized by chaos and complexity. This new edition has been updated to include all new chapters on self-organizing systems as well as holistic, operational, and design thinking.

    The book covers recent crises in financial systems and job markets, the housing bubble, and environment, assessing their impact on systems thinking. A companion website is available at interactdesign.com.

    This volume is ideal for senior executives as well as for chief information/operating officers and other executives charged with systems management and process improvement. It may also be a helpful resource for IT/MBA students and academics.

    • Four NEW chapters on self-organizing systems, holistic thinking, operational thinking, and design thinking
    • Covers the recent crises in financial systems and job markets globally, the housing bubble, and the environment, assessing their impact on systems thinking
    • Companion website to accompany the book is available at interactdesign.com

    Format: Paperback
    Price: $69.00
  • Taming Toxic People
    Taming Toxic People
    ISBN: 9781743535875
    Title: Taming Toxic People

    Psychopaths are often thought of as killers and rapists, but up to 10 per cent of people are probably psychopathic without being criminals. Science suggests psychopaths don't have empathy. Although charming in the early stages of a relationship or employment, they will leave you feeling cheated and humiliated, will dominate and manipulate you, denying reality to the point where you question your sanity. Psychopaths derive power from creating chaos that renders the rest of us immobile with confusion and resentment. The everyday psychopath is at best disruptive, and at worst highly dangerous to your day-to-day life. At a societal level, their presence in powerful positions can be disastrous. Psychopaths have always been around, Gillespie argues, but were traditionally constrained by social disapproval. But as community-building institutions dissolve, so does our ability to use social tools to constrain the psychopaths among us. Taming Toxic People is a practical guide to restraining the difficult person in your life, be it your boss, your spouse or a parent. It is also a serious and meticulously researched warning if we value a free and well-functioning society: if we don't understand and act to manage psychopathic behaviour, Trump is only the beginning.

    Format: Trade paperback
    Price: $40.00
  • That Will Never Work: The Birth of Netflix & the Amazing Life of an Idea
    That Will Never Work: The Birth of Netflix & the Amazing Life of an Idea
    ISBN: 9781913068073
    Title: That Will Never Work: The Birth of Netflix & the Amazing Life of an Idea

    In the tradition of Phil Knight's Shoe Dog comes the incredible untold story of how Netflix went from concept to company-all revealed by co-founder and first CEO Marc Randolph.
    Once upon a time, brick-and-mortar video stores were king. Late fees were ubiquitous, video-streaming unheard of, and widespread DVD adoption seemed about as imminent as flying cars. Indeed, these were the widely accepted laws of the land in 1997, when Marc Randolph had an idea. It was a simple thought-leveraging the internet to rent movies-and was just one of many more and far worse proposals, like personalized baseball bats and a shampoo delivery service, that Randolph would pitch to his business partner, Reed Hastings, on their commute to work each morning.

    But Hastings was intrigued, and the pair-with Hastings as the primary investor and Randolph as the CEO-founded a company. Now with over 150 million subscribers, Netflix's triumph feels inevitable, but the twenty first century's most disruptive start up began with few believers and calamity at every turn. From having to pitch his own mother on being an early investor, to the motel conference room that served as a first office, to server crashes on launch day, to the now-infamous meeting when Netflix brass pitched Blockbuster to acquire them, Marc Randolph's transformational journey exemplifies how anyone with grit, gut instincts and determination can change the world-even with an idea that many think will never work.

    What emerges, however, isn't just the inside story of one of the world's most iconic companies. Full of counter-intuitive concepts and written in binge-worthy prose, it answers some of our most fundamental questions about taking that leap of faith in business or in life: How do you begin? How do you weather disappointment and failure? How do you deal with success? What even is success?

    From idea generation to team building to knowing when it's time to let go, That Will Never Work is not only the ultimate follow-your-dreams parable, but also one of the most dramatic and insightful entrepreneurial stories of our time.

    Format: Trade paperback
    Price: $38.00

  • Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts
    Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts
    ISBN: 9780735216372
    Title: Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts
    Author: ANNIE DUKE

    Poker champion turned business consultant Annie Duke teaches you how to get comfortable with uncertainty and make better decisions as a result.

    In Super Bowl XLIX, Seahawks coach Pete Carroll made one of the most controversial calls in football history: With 26 seconds remaining, and trailing by four at the Patriots' one-yard line, he called for a pass instead of a hand off to his star running back. The pass was intercepted and the Seahawks lost. Critics called it the dumbest play in history. But was the call really that bad? Or did Carroll actually make a great move that was ruined by bad luck?

    Even the best decision doesn't yield the best outcome every time. There's always an element of luck that you can't control, and there is always information that is hidden from view. So the key to long-term success (and avoiding worrying yourself to death) is to think in bets: How sure am I? What are the possible ways things could turn out? What decision has the highest odds of success? Did I land in the unlucky 10% on the strategy that works 90% of the time? Or is my success attributable to dumb luck rather than great decision making?

    Annie Duke, a former World Series of Poker champion turned business consultant, draws on examples from business, sports, politics, and (of course) poker to share tools anyone can use to embrace uncertainty and make better decisions. For most people, it's difficult to say "I'm not sure" in a world that values and, even, rewards the appearance of certainty. But professional poker players are comfortable with the fact that great decisions don't always lead to great outcomes and bad decisions don't always lead to bad outcomes.

    By shifting your thinking from a need for certainty to a goal of accurately assessing what you know and what you don't, you'll be less vulnerable to reactive emotions, knee-jerk biases, and destructive habits in your decision making. You'll become more confident, calm, compassionate and successful in the long run.

    Format: Paperback
    Price: $31.00

  • Together is Better
    Together is Better
    ISBN: 9780241187296
    Title: Together is Better
    Author: SINEK SIMON

    Most of us live our lives by accident - we live as it happens. Fulfilment comes when we live our lives on purpose.

    'What are you going to do with your life? What are you doing with your life now?'

    'Do you have goals? A vision? A clear sense of why you do what you do?'

    Almost everyone knows someone who has grappled with at least one of these questions. The answers can often seem elusive or uncertain.

    Though there are many paths to follow into the unknown future, there is one way that dramatically increases the chances we will enjoy the journey. To travel with someone we trust.

    We can try to build a successful career or a happy life alone, but why would we?

    Together is better.

    This unique and delightful little book makes the point that together is better in a quite unexpected way. Simon Sinek, bestselling author of Start With Why and Leaders Eat Last, blends the wisdom he has gathered from around the world with a heartwarming, richly illustrated original fable.

    Working hard for something we don't care about is called stress. Working hard for something we love is called passion.

    Format: Hardback
    Price: $35.00
  • Tools of Titans: The Tactics, Routines, & Habits of Billionaires, Icons, & World-class Performers
    Tools of Titans: The Tactics, Routines, & Habits of Billionaires, Icons, & World-class Performers
    ISBN: 9781785041273
    Title: Tools of Titans: The Tactics, Routines, & Habits of Billionaires, Icons, & World-class Performers
    Author: FERRISS TIM

    The latest groundbreaking tome from Tim Ferriss, the #1 New York Times best-selling author of The 4-Hour Workweek. From the author: "For the last two years, I've interviewed nearly two hundred world-class performers for my podcast,The Tim Ferriss Show. The guests range from super celebs (Jamie Foxx, Arnold Schwarzenegger, etc.) and athletes (icons of powerlifting, gymnastics, surfing, etc.) to legendary Special Operations commanders and black-market biochemists. For most of my guests, it's the first time they've agreed to a two-to-three-hour interview, and the show is on the cusp of passing 100 million downloads. "This book contains the distilled tools, tactics, and 'inside baseball' you won't find anywhere else. It also includes new tips from past guests, and life lessons from new 'guests' you haven't met. "What makes the show different is a relentless focus on actionable details. This is reflected in the questions. For example: What do these people do in the first sixty minutes of each morning? What do their workout routines look like, and why? What books have they gifted most to other people? What are the biggest wastes of time for novices in their field? What supplements do they take on a daily basis? "I don't view myself as an interviewer. I view myself as an experimenter. If I can't test something and replicate results in the messy reality of everyday life, I'm not interested. "Everything within these pages has been vetted, explored, and applied to my own life in some fashion. I've used dozens of the tactics and philosophies in high-stakes negotiations, high-risk environments, or large business dealings. The lessons have made me millions of dollars and saved me years of wasted effort and frustration. "I created this book, my ultimate notebook of high-leverage tools, for myself. It's changed my life, and I hope the same for you."

    Format: Trade paperback
    Price: $38.00
  • Top Stocks 2020
    Top Stocks 2020
    ISBN: 9780730372073
    Title: Top Stocks 2020
    Author: ROTH MARTIN

    The definitive guide for putting your money to work

    Top Stocks 2020 is your trusted guide for smart investing in the Australian sharemarket. For over 25 years, market expert Martin Roth has shared advice on how to maximise your profits and grow your portfolio. An invaluable resource for all skill levels -- from novice investor to professional trader -- this book provides clear and accurate information to help you pick the best stocks and gain the greatest value for your money.

    Now in its 26th edition, this bestselling guide includes over 100 charts and tables to allow quick reference to company data. Up-to-date information on company financials, business results and performance projections provides the tools you need to make informed and profitable stock decisions. Ignoring the hype, punditry and media noise surrounding the stock market, Martin Roth's rigorous analysis of financial data delivers an accurate, real-world picture of each company's outlook.

    • Get expert opinions on Australia's leading public companies
    • Compare sales and profit data with in-depth analysis and expert interpretation
    • See the latest financial rankings of top Australian companies
    • Examine the debt levels, dividends, and overall outlook of companies to gain complete pictures of their real value

    When it's time to invest your hard-earned money, you need accurate and trusted guidance. Martin Roth's proven methods have weathered market cycles, outlived fads and stood the test of time. In this latest edition, Top Stocks continues to provide you with everything you need to make wise decisions and put your money where it belongs.

    Format: Paperback
    Price: $34.00
  • Trailblazer: The Arrival of Business for Good
    Trailblazer: The Arrival of Business for Good
    ISBN: 9781471181818
    Title: Trailblazer: The Arrival of Business for Good
    Author: BENIOFF MARC

    For too long, many have felt that business focuses too much on profit and not enough on its responsibilities, but now in Trailblazer, Innovator of the Decade Marc Benioff shows how all of that can change - for the better.

    When Salesforce chairman and CEO Benioff called for more regulation on the tech industry during the Davos World Economic Forum, and followed it up by saying Facebook should be regulated& in 'the same way you regulated the cigarette industry', he found himself at the centre of a storm. This was not what people expected to hear from a hugely successful tech entrepreneur, and some industry leaders began calling him to say how he had betrayed them.&

    But Benioff shows how he created a company committed to shared values in everything they do, creating a model for others to follow if they want to thrive in today's business environment, where criticism of corporate greed is bringing new pressures on industry. At Salesforce, the aim was to take decisions that were not only good for business, but also for society as a whole, and this book will show you how to make these positive steps. Benioff believes that, in future, the only businesses that will thrive are those that take an active role in making the world a better place.&

    Trailblazer is a guidebook to help leaders, employees and customers to prepare for the next phase of global capitalism: the arrival of business for good.&

    Format: Trade paperback
    Price: $40.00
  • Trend Forecaster's Handbook
    Trend Forecaster's Handbook
    ISBN: 9781786273840
    Title: Trend Forecaster's Handbook

    Sharp, in-depth and highly visual, this is the fully revised textbook and teaching aid for students, tutors and in-house learning and development teams keen to know more about the world of trends, forecasting, innovation thinking and strategic foresight.

    Designed and written as a practical 'how to' guide for design, marketing, brand and innovation studies students, updated chapters include the latest research and industry case studies on superforecasting, three horizon scanning, scenario planning, foresight framework building and the creation and running of your own trend and innovation sprints.

    Students also have a chance to mix and merge the worlds of forecasting with future studies as we look at how techniques and processes such as the Delphi Method, cross-impact analysis, futures wheels& and backcasting are being used by next generation forecasters to expand the ways they map, assess and define the needs and behaviours of tomorrow's consumers.

    Format: Paperback
    Price: $80.00
  • Trials of the State: Law & the Decline of Politics
    Trials of the State: Law & the Decline of Politics
    ISBN: 9781788163729
    Title: Trials of the State: Law & the Decline of Politics

    In the past few decades, legislatures throughout the world have suffered from gridlock. In democracies, laws and policies are just as soon unpicked as made. It seems that Congress and Parliaments cannot forge progress or consensus. Moreover, courts often overturn decisions made by elected representatives. In the absence of effective politicians, many turn to the courts to solve political and moral questions. Rulings from the Supreme Courts in the United States and United Kingdom, or the European court in Strasbourg may seem to end the debate but the division and debate does not subside. In fact, the absence of democratic accountability leads to radicalisation. Judicial overreach cannot make up for the shortcomings of politicians. This is especially acute in the field of human rights. For instance, who should decide on abortion or prisoners' rights to vote, elected politicians or appointed judges?Expanding on arguments first laid out in the 2019 Reith Lectures, Jonathan Sumption argues that the time has come to return some problems to the politicians.

    Format: Hardback
    Price: $33.00
  • Tribe of Mentors: Short Life Advice from the Best in the World
    Tribe of Mentors: Short Life Advice from the Best in the World
    ISBN: 9781785041853
    Title: Tribe of Mentors: Short Life Advice from the Best in the World

    When facing life's questions, who do you turn to for advice? We all need mentors, particularly when the odds seem stacked against us. To find his own, bestselling author and podcast guru Tim Ferriss tracked down more than 100 eclectic experts to help him, and you, navigate life. Through short, action-packed profiles, he shares their secrets for success, happiness, meaning, and more. No matter the challenge or opportunity, something in these pages can help.

    You will learn:

    #65533; The three books legendary investor Ray Dalio recommends most often
    #65533; Lessons and tips from elite athletes like Maria Sharapova, Kelly Slater, Dara Torres, Tony Hawk, Dan Gable, and more
    #65533; How and why Facebook co-founder Dustin Moskovitz says no to most incoming requests The mental models of poker stars Daniel Negreanu, Annie Duke, Fedor Holz, and Liv Boeree
    #65533; The meditation and mindfulness practices of David Lynch, Jimmy Fallon, Sharon Salzberg, Rick Rubin, Richa Chadha, Sarah Elizabeth Lewis, and others
    #65533; The high-school loss that motivated actor Terry Crews for life . . . and how you can use the lesson
    #65533; Why TED curator Chris Anderson thinks 'pursue your passion' is terrible advice
    #65533; Why renowned designer Debbie Millman believes in therapy but not in work-life balance
    #65533; How Yuval Noah Harari's Sapiens went from repeated rejections to global mega-bestseller
    #65533; The new beliefs, behaviours, and habits that have most helped cryptocurrency icons (founders of Ethereum, Zcash, etc.) in the last five years
    #65533; Why Arianna Huffington recommends that you regularly scramble apps on your phone
    #65533; The 'bar complex' exercise that keeps country star Tim McGraw young
    #65533; Why bestselling author Steven Pressfield believes college students should drive trucks and become cowboys
    #65533; Why comedian Patton Oswalt wishes at least one catastrophic failure on anyone in the arts
    #65533; Astrophysicist Janna Levin's unique reframe that helps her see obstacles as opportunities
    #65533; Why actor Ben Stiller likes to dunk his head in a bucket of ice in the morning
    #65533; Why Dropbox co-founder Drew Houston's cheat sheet for his younger self would include a tennis ball, a circle, and the number 30,000

    Other mentors include Neil Gaiman, Ashton Kutcher, Dita Von Teese, Marc Benioff, Evan Williams, Brandon Stanton, Esther Perel, Darren Aronofsky, Steve Aoki, Joseph Gordon-Levitt, Stephanie McMahon, Craig Newmark, Gretchen Rubin, Bear Grylls, Laura Walker, Mr. Money Mustache (Pete Adeney), Linda Rottenberg, Jesse Williams, and many more.

    Format: Trade paperback
    Price: $38.00
  • Trillion Dollar Coach: The Leadership Playbook from Silicon Valley's Bill Campbell
    Trillion Dollar Coach: The Leadership Playbook from Silicon Valley's Bill Campbell
    ISBN: 9781473675971
    Title: Trillion Dollar Coach: The Leadership Playbook from Silicon Valley's Bill Campbell

    Bill Campbell played an instrumental role in the growth of several prominent companies, such as Google, Apple, and Intuit, fostering deep relationships with Silicon Valley visionaries, including Steve Jobs, Larry Page, and Eric Schmidt. In addition, this business genius mentored dozens of other important leaders on both coasts, from entrepreneurs to venture capitalists to educators to football players, leaving behind a legacy of growing companies, successful people, respect, friendship, and love after his death in 2016.

    Leaders at Google for over a decade, Eric Schmidt, Jonathan Rosenberg, and Alan Eagle experienced firsthand how the man fondly known as Coach Bill built trusting relationships, fostered personal growth-even in those at the pinnacle of their careers-inspired courage, and identified and resolved simmering tensions that inevitably arise in fast-moving environments. To honor their mentor and inspire and teach future generations, they have codified his wisdom in this essential guide.

    Based on interviews with over eighty people who knew and loved Bill Campbell, Trillion Dollar Coach explains the Coach's principles and illustrates them with stories from the many great people and companies with which he worked. The result is a blueprint for forward-thinking business leaders and managers that will help them create higher performing and faster moving cultures, teams, and companies.

    Format: Trade paperback
    Price: $38.00
  • Trust Me I'm Lying: Confessions of a Media Manipulator
    Trust Me I'm Lying: Confessions of a Media Manipulator
    ISBN: 9781788160063
    Title: Trust Me I'm Lying: Confessions of a Media Manipulator
    Author: HOLIDAY RYAN

    Recently, fake news has become real news, making headlines as its consequences become crushingly obvious in political upsets and global turmoil. But it's not new - you've seen it all before. A malicious online rumour costs a company millions. Politically motivated 'fake news' stories are planted and disseminated to influence elections. Some product or celebrity zooms from total obscurity to viral sensation. Anonymous sources and speculation become national conversation. What you don't know is that someone is responsible for all this. Usually, someone like Ryan Holiday: a media manipulator.Holiday wrote this book to explain how media manipulators work, how to spot their fingerprints, how to fight them, and how (if you must) to emulate their tactics. Why is he giving away these secrets? Because he's tired of a world where trolls hijack debates, marketers help write the news, reckless journalists spread lies, and no one is accountable for any of it. He's pulling back the curtain because it's time everyone understands how things really work.

    Format: Paperback
    Price: $28.00
  • Turning the Flywheel: A Monograph to Accompany Good to Great
    Turning the Flywheel: A Monograph to Accompany Good to Great
    ISBN: 9781847942555
    Title: Turning the Flywheel: A Monograph to Accompany Good to Great
    Author: COLLINS JIM

    A companion guidebook to the number-one bestselling Good to Great, focused on implementation of the flywheel concept, one of Jim Collins' most memorable ideas that has been used across industries and the social sectors, and with startups.The key to business success is not a single innovation or one plan. It is the act of turning the flywheel, slowly gaining momentum and eventually reaching a breakthrough. Building upon the flywheel concept introduced in his groundbreaking classic Good to Great, Jim Collins teaches readers how to create their own flywheel, how to accelerate the flywheel's momentum, and how to stay on the flywheel in shifting markets and during times of turbulence.

    Combining research from his Good to Great labs and case studies from organizations like Amazon, Vanguard, and the Cleveland Clinic which have turned their flywheels with outstanding results, Collins demonstrates that successful organizations can disrupt the world around them--and reach unprecedented success--by employing the flywheel concept.

    Format: Paperback
    Price: $24.00
  • Ultralearning: Seven Strategies for Mastering Hard Skills & Getting Ahead
    Ultralearning: Seven Strategies for Mastering Hard Skills & Getting Ahead
    ISBN: 9780008305703
    Title: Ultralearning: Seven Strategies for Mastering Hard Skills & Getting Ahead
    Author: YOUNG SCOTT

    Future-proof your career and maximize your competitive advantage by learning the skill necessary to stay relevant, reinvent yourself, and adapt to whatever the workplace throws your way in this essential guide.

    Faced with tumultuous economic times and rapid technological change, staying ahead in your career depends on continual learning--a lifelong mastery of new ideas, subjects, and skills. If you want to accomplish more and stand apart from everyone else, you need to become an ultralearner.

    Scott Young incorporates the latest research about the most effective learning methods and the stories of other ultralearners like himself--among them Ben Franklin, Judit Polgar, and Richard Feynman, as well as a host of others, such as little-known modern polymaths like Nigel Richards who won the World Championship of French Scrabble--without knowing French.

    Young documents the methods he and others have used and shows that, far from being an obscure skill limited to aggressive autodidacts, ultralearning is a powerful tool anyone can use to improve their career, studies, and life. Ultralearning explores this fascinating subculture, shares the nine principles behind every successful ultralearning project, and offers insights into how you can organize and execute a plan to learn anything deeply and quickly, without teachers or budget-busting tuition costs.

    Whether the goal is to be fluent in a language (or ten languages), earn the equivalent of a college degree in a fraction of the time, or master multiple skills to build a product or business from the ground up, the principles in Ultralearning will guide you to success.

    Format: Trade paperback
    Price: $37.00
  • Upstream: The Quest to Stop Problems Before They Happen
    Upstream: The Quest to Stop Problems Before They Happen
    ISBN: 9781787632745
    Title: Upstream: The Quest to Stop Problems Before They Happen
    Author: HEATH DAN

    New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers.

    So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention?

    Upstream probes the psychological forces that push us downstream--including "problem blindness," which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out--as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation's culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge--and forward-deploying its ambulances to stand by in those areas.

    Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we've forgotten that we can fix them?

    Format: Trade paperback
    Price: $40.00
1 2 3 4 5